Business, Finance & Administration
Customer Contact Centre Information Clerk
Family · Business, Finance & Administration
Where people train for this
09 · Core skills
answer incoming callscollect customer datacommunicate by telephonecommunicate with customersestablish customer rapportguarantee customer satisfactionkeep records of customer interactionperform customer managementprovide customer follow-upuse databases
Also known as
customer information center assistant
client services clerk
customer helpdesk clerk
customer contact center information clerk
customer representative
customer contact clerk
customer service clerk
customer relations representative
customer support officer